customer care center

Shipping information

Shipping table

ORDER MIN ORDER MAX UPS GROUND 2ND DAY AIR

UPS GROUND

AK/HI/CANADA

2ND DAY AIR

AK/HI/CANADA

up to  $15.01 $5.99 $9.99 $14.99 $20.99
$15.01  $25.00 $6.99 $12.99 $19.99 $27.99
$25.01  $35.00 $8.99 $15.99 $24.99 $34.99
$35.01  $55.00 $11.99 $18.99 $29.99 $41.99
$55.01  $75.00 $13.99 $21.99 $34.99 $48.99
$75.01  $99.00 $16.99 $25.99 $44.99 $61.99
$99.01 $150.00 $19.99 $30.99 $59.99 $79.99
$150.01 or more 12% 20% 35% 45%

 

shipping surcharges

Some items come with a special surcharge that is charged above an beyond the shipping cost of the order. These surcharges ARE NOT discounted as part of a FREE, FLAT or DISCOUNTED shipping promotion, unless otherwise specified. The surcharge is a fixed charge based on an item's weight and/or size.

 

address exclusions

We are unable to ship to Canadian P.O. Boxes, Puerto Rico and the Virgin Islands.

 

shipping notes

SHIPPING PROMOTIONS: Valid on STANDARD SHIPPING to the 48 Contiguous States ONLY unless otherwise stated. Alaska and Hawaii are excluded from any FREE or reduced shipping offers. Some items may be temporarily out of stock, however should ship within 10-15 business days from the time the order is placed.

 

international

We currently DO NOT ship to international addresses (except for Canada). Please review our International Inquiries page for further assistance with international ordering.

Delivery times & processing

shipping surcharge

Some items come with a special surcharge that is charged above and beyond the shipping cost of the order. These surcharges ARE NOT discounted as part of a FREE, FLAT or DISCOUNTED shipping promotion or any other special promotions, unless otherwise specified. The surcharge is a fixed charge based on an item's weight and/or size.

 

address exclusions

We are unable to ship to Canadian P.O. Boxes, Puerto Rico and the Virgin Islands.

 

canadian shipping restrictions

Due to carrier restrictions, various Canadian Postal Codes are not eligible for Standard UPS Ground Shipping. However, your order can be delivered by UPS 2nd Day Air (delivery in 3-5 business days). We regret any inconvenience this may cause.

 

order processing

You will receive an email confirmation verifying that your order has been shipped. Items might arrive in different boxes on different days.

 

48 Contiguous States:

 

STANDARD DELIVERY: Standard delivery may take 5 - 7 business days

EXPRESS DELIVERY: Express delivery may take up to 3 days.

Canada, Alaska & Hawaii:

STANDARD DELIVERY: Standard delivery may take 10 - 15 business days

EXPRESS DELIVERY: Express delivery may take up to 5 days.

 

tax & tax exempt orders

Corelle Brands collects and remits sales tax in all states which have sales tax, plus the District of Columbia. Sales tax is based on the location of the shipping address. For a tax exempt order, please call our Customer Care Center at 1-800-999-3436 to place your order. Representatives are available Monday through Friday.

 

shipping carrier

 

  • Orders more than 7lbs but less than 150lbs will ship via UPS Ground.
  • Orders less than 7lbs will ship via UPS SurePost® (utilizing U.S. Postal Service® for final delivery).
  • Orders 150lbs or more may ship via a specialty carrier and may post additional shipping charges.
  • Express Shipping Available for an additional fee via UPS 2nd Day Air.

 

weekend delivery

Orders will not deliver on weekends (unless shipped via UPS SurePost®, USPS will delivery on Saturdays if the shipment is available) or holidays.

Free shipping rules

free, flat or discounted shipping - rules and restrictions

all shipping promotions

Shipping promotions will show as a Shipping Discount on your order. (for example: $9.95 FLAT RATE Shipping over $99. You will be charged your appropriate shipping cost. $19.95 for example, then a shipping discount of -$10.00 would be applied).

FREE, FLAT or DISCOUNTED shipping offers valid on STANDARD SHIPPING ONLY, unless otherwise specified, to the 48 contiguous UNITED STATES. NOT available on shipping to Canada, Hawaii or Alaska. FREE, FLAT or DISCOUNTED shipping offers cannot be combined with any other coupon offer but may be combined with special offers like BOGO, BUY # SAVE # and other system applied discounts. FREE, FLAT or DISCOUNTED shipping offers do not apply to orders over $1,000 unless otherwise specified.

 

free shipping offers

Are valid on orders where the minimum order amount has been met after applicable discounts have been applied. Gift cards and free items are not applicable to order total. (example offer: FREE Shipping over $99. Any order amount over $99 will be charged $0.00 for shipping).

 

flat rate shipping offers

Are valid on orders where the minimum order amount has been met after applicable discounts have been applied. Gift cards and free items are not applicable to order total. (example offer: $9.95 FLAT RATE Shipping over $99. Any order amount over $99 will be charged $9.95 for shipping).

 

shipping surcharges

Some items come with a special surcharge that is charged above and beyond the shipping cost of the order. These surcharges ARE NOT discounted as part of a FREE, FLAT or DISCOUNTED shipping promotion, unless otherwise specified. The surcharge is a fixed charge based on an item's weight and/or size.